C. Pete Connor
Director of Technical Center Operations
Turning AI theory into operational reality
Subtracting the obvious and focusing on the meaningful
Proof of Concepts
Active prototypes. Rapid validation.
Work Portfolio
Proven implementations. Measurable outcomes.
Interactive Tools
AI ROI Calculator
5-year projections with industry benchmarks for Healthcare, BPO, HR, and Social Media
AI Readiness Assessment
Evaluate data infrastructure, team skills, process maturity, and strategic alignment
Prompt Workspace
Interactive prompt engineering environment for crafting and testing AI prompts
Case Studies
Contact Center AI Transformation
12% improvement + 10-15% AI potential
Executive overview of AI-driven contact center optimization with measurable outcomes
Read Case Study BPO / HRML-Driven Turnover Prediction
92% accuracy, $700K-$1.4M savings
Machine learning model predicting employee turnover with workforce management integration
Read Case Study HRHR Predictive Analytics
Predictive modeling framework
Advanced analytics for human resources decision-making and workforce planning
Read Case Study Social MediaLinkedIn Visibility Strategy
Professional presence optimization
Data-driven approach to professional social media visibility and engagement
Read Case Study HealthcareRevenue Cycle Management
Healthcare revenue optimization
AI-enhanced revenue cycle processes for healthcare organizations
Read Case StudyArticles & Thought Leadership
Demos & Dashboards
Creative Work
Satire, storytelling, and AI-generated art.
Video Content
The Hunt for Blue November
Better Days Behind
Converscapé and The Social Ghoster 3000
Graves & Payne Attorneys at Law
Introducing DEFLECTO
Image Gallery
Let's Connect
Interested in AI implementation, operations strategy, or just want to chat about technology?